| So,
you've decided to build one of the more complex "pieces
of production equipment" in our industry, a remote broadcast
facility, lovingly known to our industry as 'the truck'. What
led you to this decision could be the subject of an entire book,
and will not be dealt with here. The purpose of this article
is to assist you, the soon-to-be-truck-owner-and-operator with
the selection of the proper contractor or contractors to get
the truck properly engineered, constructed, and equipped, on
time, and on budget.
GETTING
STARTED
Deciding where to begin can be a confusing part of the truck
building process. You may wish to start with an engineering
consultant, whether this is one of your staff or an outside
contractor (much more on this later). A good analogy would
be consulting an architect before you hire a building contractor
for your house.
The
first step in this process is to have a clearly defined purpose
in mind before you begin talking to outside contractors. Will
the truck be used mostly for sports, news, entertainment,
or post production, or all of these? In other words, does
it have a primary purpose, such as in-house production needs?
A TV station needing to cover all the home NBA games is a
good example of this, (although perhaps not this season).
Or is this a generic truck, which will be marketed to outside
program suppliers.
Next,
you will need to know the size of the truck you need. Is a
24' or 32' straight truck big enough for your needs? Or will
you need a 42', 48', or 53' rig. Is an expando desired or
required? If so, how much of the truck will need to expand?
Single or dual expando? While an engineering contractor will
be of great assistance in deciding these questions, you will
need a rough idea of the direction you're leaning before hiring
one. (how big is your 'house'...is it one story or two....how
many rooms.....)
Another
large question for you to address before spending your time
and money on consultants is "what equipment will this
truck need". This simple question is, in fact, far more
complex than may at first appear. Part of the question relates
to issues such as how many cameras, tape decks, and monitors
are needed. A parallel question is what format to use. Will
this be an NTSC analog truck, a "digital" truck
(perhaps 601), an HD truck, or some sort of hybrid, which
is most likely and perhaps necessary in the transitional world
of today's broadcaster. The engineering contractor will assist
you with these issues, but you will have to have a general
idea of what direction you're headed before a consultant can
be of much real assistance.
And
finally, costs. You must set rough initial guidelines before
expecting a contractor to provide you with meaningful help.
It is important for you to match your needs with your budget
in the early planning stages. There are huge differences in
the costs of, say, a straight 32' truck and a 53' expando,
even if you were to install exactly the same equipment in
each. And those additional costs go far beyond the difference
in price of the basic "box". Also worthy of consideration
are the operating costs of the unit....the expando requires
a tractor and CDL driver, the straight truck needs no tractor,
and may or may not need a CDL driver depending on several
factors.
Occasionally,
I'm asked by a client how much it costs to build a truck.
My favorite response is ..... "just how much does it
cost to build 'a house?'" Of course, you need to know
how many stories, how many rooms, carpet or hardwood, shades
or drapes, brick or aluminum, and on and on.
All
the above factors are heavily interdependent. Vehicle type
and size and equipment compliment and format and cost and
schedule.....the impact of each of these major building blocks
on each other is considerable. Your engineering contractor
can help a great deal with these decisions. If you can make
a few preliminary decisions before bringing the contractor
into the picture, you'll go far toward smoothing and hastening
the entire design process. And, of course, the smoother the
project proceeds, the happier your accounting department will
be.
YOUR
CONTRACTORS......WHO DO YOU NEED?
OK. You've made it through the initial decision making process.
Now it's time to begin looking at the contractor or contractors
necessary to get this truck on the road. In the mobile world,
there are four major "building blocks" to consider.
These are ENGINEERING, MECHANICAL construction (which includes
the body and all within), TECHNICAL construction, and EQUIPMENT
suppliers. There are companies or contractors that specialize
in one, several, or all of these building blocks. You need
to sort out how you want to proceed. Do you want a "turnkey"
approach, where you hire just one company and they provide
all services including financing, or do you wish to control
the individual portions of the project more closely? Part
of this decision obviously has a lot to do with the level
of expertise you already possess......do you have staff personnel
willing and able to be involved with some or all of the 4
major areas? If so, do they have the time available to devote
to this project?
Let's
take a moment and explore the four major contractor groups
a little more closely from two different perspectives.......number
one, a turnkey approach and.....number two, an individual
contractor approach.
TURNKEY
Turnkey.... In the turnkey approach, you will contact a full
service company, probably a fairly sizable corporation, and
be put in touch with their in-house financiers, engineers
and tradespeople. Simple. The rest of the decisions you need
to make will be brought to your attention by the turnkey contractor.
Remember the BIG 4? Engineering, mechanical, technical, and
equipment will ALL be supplied by this one turnkey contractor.
It's a fairly uncluttered way to go, but there are some areas
where you may need to pay careful attention. As with most
large corporations, you may lose some of the individuality
or personal attention that you'd get from smaller independent
contractors. Your project will not be the only one they're
working on. You may be steered towards goods and services
(equipment and construction practices) that this contractor
is used to providing, which may or may not be what you expect
or need. Keep in mind that, while a turnkey contractor will
make suggestions to you based partly on what they supply,
they're usually more than willing to accommodate your specific
needs and requests. Don't be afraid to ask.
NON-TURNKEY
Engineering...the glue that binds...... In the individual
contractor approach, the engineer or consultant is probably
going to be your initial and primary contact for the project.
Regardless of who builds your truck, or how, the importance
of sound engineering cannot be overstated. The 'engineer',
be it one of your in-house staff or an outside contractor,
will ultimately be responsible for whether your truck works
properly or not. There is a mysterious attitude loose in some
quarters that engineering is a necessary evil....a cost that
serves little purpose. Nothing could be further from the truth.
An experienced engineering contractor, if employed early enough
in your project, can guide your project through all the labyrinthian
details, help with your equipment decisions, cost analysis,
schedule, and selection of the remaining contractors......in
short, the ARCHITECT. As with a home construction project,
the engineering contractor is experienced in evaluating ALL
components of the project to present you, the buyer, with
sensible choices tailored to your needs, and to analyze the
interdependencies and interactions of all systems and components.
The engineer will work closely with your staff technical and
production people, your marketing department, even your ultimate
clients, AND the other contractors, to design a truck that
fills all of your needs. It is this contractor's job to make
sure ALL THE PIECES FIT TOGETHER PROPERLY. The engineering
contractor can save you time, headaches, and money.
Mechanicals.......nuts'n
bolts The mechanical contractor is responsible for the trailer
body and running gear, the environmental systems, power systems,
racks, consoles, lighting, walls, floors.......in short, the
"empty house". Presumably you've already begun engineering,
and should have at least a rough floor plan before you sit
down with the mechanical contractor. You and your engineer
(contract or otherwise) will need to go over every detail
of the physical truck with this company. The idea is to make
sure that when you start to install equipment and wiring,
it all fits. Lighting needs to be over the consoles where
it belongs. Switches should not end up inside racks. There
needs to be enough power and cooling in the proper racks depending
on what's in them. The power system needs to be large enough
for the truck as presently conceived, and for the future.
The racks need to be tall enough for what you plan to install.
Raceways and conduits need to be installed where needed before
walls and ceilings are closed up. These are all INPUTS that
the mechanical contractor needs from your engineering contractor.
Potential problems are much easier to fix before they become
actual problems.
Technical
Systems......installation and commissioning This contractor
must take the empty physical truck and turn it into a television
truck, by following the plans drawn up by the engineer. Specifically,
this 'building block' will begin by studying the engineering
drawings and discussing the project with you and your engineers
(or contractors). This contractor actually makes the cables
and cable harnesses, wires the patch panels, puts connectors
on all the wiring, installs the wiring and equipment, and
coordinates the entire installation process to get your truck
out the door on time. This will also include what's known
as 'commissioning', or making each piece or equipment, and
the entire unit as a whole, work properly. Programming the
routers. Setting up DA levels. Testing each and every wire
and system before the truck rolls out. There is usually a
great deal of pressure on this contractor, since, as the 'last
link in the chain', you'll be expecting all the delays to
date to somehow vanish, and try to keep your original schedule.
Allowing enough time up front in the project can make this
contractor's job easier, and will usually end up providing
you with a better built truck. Any installation contractor
will have stories for you about the 12 week project that HAD
to be done in 6 because accumulated delays.....opening day
at the ballpark won't wait, after all. While you'll probably
get your truck in time for the first pitch (and not much before!!),
you won't get the same quality installation that the full
12 week build would have allowed. And you won't know what
got left out until you try to use it.......and it's not there!....allow
ENOUGH TIME for the whole project.
Equipment
Suppliers..... You've chosen the independent contractor route.
You (and your engineers) must now decide exactly what you
need and where to purchase your equipment. Selection of equipment
in the industry's present state of format transition is a
difficult and complex issue. Not only are you faced with the
"how many ______ do I need now and next year," but
also what format(s) they'll need to be. The format issues
are beyond the scope of this article, encompassing questions
from HD/DTV?/NTSC and all the variations therein, to the crystal
ball issue of what's needed for tomorrow. Your equipment suppliers
will need to help you determine, on a piece by piece basis,
what is good for you now and will it still be good tomorrow.
They should work closely with your engineers. Hopefully, the
supplier will have highly technical salespeople to assist
in sorting out the complex issues.
WHICH
CONTRACTOR-THE SELECTION PROCESS
OK. Now it's time to hire the specific contractors for your
project. This selection process will be similar regardless
of your decision to use a turnkey contractor, or individual
contractors. The easiest way for you to begin locating contractors
for consideration will probably be word of mouth. There are
lots of trucks on the road today, and someone built each and
every one of them. Contact your peers in the industry and
ask about their experience with one approach vs. the other
(turnkey vs. individual), one contractor vs. the other. Keep
in mind, however, that simply because one company had a good
or bad experience with a particular contractor, there may
have been some specific reason. Don't be hasty to either accept
or rule out a specific contractor based only on one referral.
Ask around. Keep careful notes. Word of mouth IS your best
tool for this task. Unfortunately, there's no http://www.trucksareus.com/build
on the net just yet.
You
should lean toward a contractor that has built TRUCKS. There
are a great many companies that have vast experience in fixed
facilities, both small and large. However, once you put wheels
under this facility and start moving it around on a daily
basis, the needs of the facility change in almost every conceivable
way. Make sure that the experience level of your potential
contractor is up to the task of the needs of a truck.
Ask
the contractors for a list of trucks they've built, for whom,
some leads as to contacting these people for a referral. In
short, try to interview your prospective contractor's past
clients. Hint: Don't just talk to GM's or VP's....you'll also
want to talk to the people who have to USE the truck every
day. Try to get in touch with the field engineering personnel
and production people. They can tell you if the finished truck
lived up to its promise, whereas the management personnel
usually just see the bottom line......is the truck making
money. The field personnel will tell you if things flow smoothly
on any given shoot, or if each day is a struggle due to some
failure of design or construction. Again, remember that just
one opinion should not a decision make. Ask as many different
companies and people as you're able to. Don't overlook asking
your competitors for their opinions. In this small world of
remote production, competitors will at some point also become
clients You will be renting their truck(s), and they will
be renting yours.
SIDE
ISSUES
In evaluating contractors for selection, there are many specific
items that lead up to the final decision to hire. Sometimes
overlooked are seemingly small items that in reality are much
larger issues. Conversely, what may look like a huge issue
may in fact be relatively minor when weighed against all other
factors in the project. Documentation, training, warranty,
and support are often overlooked.
Ask
for samples of documentation. Sometimes, you can actually
have too much of a good thing. If you have to weed through
200 pages of drawings to find where VTR C's digital super
output is, you may want to re-evaluate this contractor. On
the other hand, no drawings or inaccurate drawings are just
as bad. In a truck, in the real world, you need to find information
in a hurry.
Training
should be provided by one or more of your contractors. MAKE
SURE. The last thing you need is a truck on it's first shoot,
and no one knows how to configure the intercom software. It's
helpful here if your truck-engineer-to-be is available to
work with the installation contractor during the commissioning
and testing phase of the project.
Warranty
is another important and often neglected issue. You'll need
assurance that the truck, the installation, the equipment,
and the system will all be covered against the usual "defects
in materials and workmanship" that any warranty provides.
If you've used a turnkey contractor, this will usually be
your first contact for warranty problems. You'll probably
be directed to the vendor in question for specific equipment
or other troubles. If you've used independent contractors
and suppliers, you'll need to make sure that they are capable
of warranty support in their own areas. Again, your interview
process with the prospective contractors will be helpful.
System problems are a more difficult issue. The biggest problem
here is usually determining what is the problem really. Is
it the equipment? The way it was installed? Or the way the
system was designed? Is one of your contractors willing and
able to tackle issues such as these?
Support....after
the ship sales, so to speak, is also an important issue. There
are not many trucks on the road today that are the same as
when they left the shop. Needs and equipment change. Can your
contractor(s) step in and assist you with changes dictated
by your clients or the marketplace? Past performance is your
only guide to contractor selection here.
ENJOY
THE RIDE!
Well, hopefully you've now got some additional tools to assist
you with deciding how to have your truck built, and evaluating
the prospective contractors for getting the work done. If
correctly done, your truck will serve your immediate needs,
and allow for future growth, format changes, new clients....whatever
may come. As with all projects, sound engineering and construction
practices implemented from the beginning will serve you well
throughout the life of the truck. Selecting the proper contractors
will go a long way towards a satisfying end result.....properly
constructed and equipped, on time, and on budget.
Barry
H. Bennett
|